Refund policy
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Return & Refund Policy
Last updated: July 25, 2026
Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully.
Returns
You may request a return within 14 days of receiving your order if:
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The item is damaged upon arrival.
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You received the wrong item.
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The item has a manufacturing defect.
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The item is unused, in its original condition, and in its original packaging.
To start a return, please contact our customer support with your order number and clear photos of the item (if applicable).
Non-Returnable Items
The following items cannot be returned:
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Products that have been used or damaged by the customer.
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Items without their original packaging.
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Personal care or hygiene products (if applicable).
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Products marked as "Final Sale" or "Non-Returnable."
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed within 5–10 business days using your original payment method.
Please note that your bank or payment provider may require additional time for the funds to appear in your account.
Exchanges
We only replace items if they are defective, damaged, or if the wrong product was delivered.
Order Cancellation
Orders may be canceled before they are shipped.
Once an order has been shipped, it can no longer be canceled and must follow the return process.
Contact Us
If you have any questions about our Return & Refund Policy or would like to request a return, please contact our customer support team.